Series B data engineering and AI platform company; operates across CEO priorities, product, engineering, GTM, customer success, finance, people, and external technical programs.

• Runs company-wide operating cadence across OKRs, leadership syncs, all-hands, offsites, and cross-functional forums, turning CEO and leadership priorities into owners, decisions, action items, and follow-through.
• Builds lightweight operating systems where no clear owner or playbook exists, including launch plans, pricing and SOW coordination, campaign dashboards, customer trial programs, internal documentation, and decision context that keeps risks, owners, and next steps visible.
• Led cross-functional GTM and operating execution for Ascend's Agentic Data Engingeering platform launch, aligning product positioning, website rebuild, stakeholder coordination, pricing-page updates, and conversion-path fixes; delivered 5x increase in website conversions and 2x traffic growth.
• Protects customer trust by turning product, support, and customer signals into structured escalation action plans; built an engineering-ready escalation brief for a customer regression affecting 200+ flows, showing average runtime degradation from 7.6 to 11.3 minutes; helped engineering trace root causes while communicating with key customer through incident resolution.
• Built marketing analytics pipelines in Python & SQL combining GA4, LinkedIn, and engagement data, giving leaders visibility into audience performance and lead prioritization and contributing to a 48% increase in outbound open rates.
• Leveraged AI to design and ship a three-course Agentic Data Engineering certification curriculum in 48 hours across 101, 201, and 301 levels, using a multi-agent research, writing, and review workflow to turn an urgent education need into 21 production-ready modules.
• Built and hosted the Agentic Data & Analytics Bootcamp for 5,000+ registrants end to end, coordinating landing pages, decks, speakers, technical labs, documentation, live facilitation, audience follow-up, and team promotion to turn technical content into prospect engagement and sales follow-up.
• Leads people and company operating programs including onboarding, engagement surveys, quarterly offsites, all-hands, values, recognition, and internal communications; 96% of new hires reported increased effectiveness, and employee Net Promoter Score improved 50% within six months.

• Owned Ascend's GTM operating motion across demand generation, field events, webinars, content, lead follow-up, and sales operations, generating 6,000+ new marketing qualified leads annually through repeatable programs and cross-team coordination.
• Managed field-event and webinar operating systems across lead capture, demo readiness, CRM follow-up, prospect notes, team coordination, and post-event reporting; summit execution produced 2,360 unique leads and 130+ demos or technical deep dives.
• Built and maintained lead-routing and qualification workflows across HubSpot, demo forms, trial requests, Calendly, Zapier, and follow-up automations, preserving high-intent prospects and giving sales clearer context before calls.
• Scaled enterprise customer trials and pilots 2x YoY by coordinating instance setup, trial-definition calls, debugging follow-up, customer feedback capture, and next-step communication across account, product, and engineering teams.
• Drove marketing email performance above B2B SaaS benchmarks across a 13,000+ contact database, sustaining 29.7% open rates and 9% CTR over 3+ consecutive months through audience-specific messaging, send-cadence optimization, and campaign follow-up.

• Scaled regional operations across seven university campuses serving 5,000+ international students annually, coordinating staff, volunteers, budgets, vendors, university partners, onboarding, expectation-setting, and edge-case resolution.
• Managed and developed a 35+ person distributed team while building communication rhythms, accountability systems, and local leadership pipelines across campuses.
• Led iterative strategic planning and KPI tracking across campus programs, increasing audience engagement 21% over three years and improving volunteer retention 74% through quarterly training programs.

• Produced five national conferences for 1,000+ attendees per event across 75+ nations, managing planning, vendors, communications, speaker readiness, logistics, and attendee experience.
• Led the COVID-era shift to virtual and hybrid conference delivery while preserving attendance, program quality, vendor coordination, and participant experience.

• Built onboarding systems, communication rhythms, and operating structures that helped distributed teams and student communities operate with more consistency.

Bachelor of Science, Business Administration
Concentration in Information Systems
California Polytechnic State University, San Luis Obispo

Executive & Business Operations: CEO priorities, operating cadence, OKRs, leadership syncs, executive reporting, decision support, project tracking, launch readiness, risk tracking, process design, internal communications

GTM & Customer Operations: Demand generation, field events, webinars, sales operations, CRM workflows, lead routing, customer trials, prospect follow-up, product launches, campaign analytics, partner coordination

People & Company Operations: Onboarding, employee engagement, offsites, all-hands, recognition programs, interview coordination, team logistics, vendor coordination, distributed-team communication

AI, Data & Tools: Multi-agent workflows, AI agent configuration, prompt/context engineering, Python, SQL, JavaScript, HTML/CSS, Git, GA4, LinkedIn Ads, HubSpot, AmpleMarket, Clay, Zapier, Looker, Google Workspace, Webflow, WordPress, Docusaurus